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General
13 Articles
Who are Big Give?
What is match funding?
Who matches the donations?
How does Big Give’s match funding work?
What are the benefits of match funding?
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I'm a charity
83 Articles
How do I register and set up a Big Give account?
I’m having issues accessing my charity account
How do I reset my charity account password?
How do I delete our charity account?
Our charity number has changed – how can it be updated?
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I'm a donor
22 Articles
What currencies can I donate in?
Why was a donation not matched?
What payment methods are accepted?
How does online match-funding work for the public?
Why can’t I find XYZ charity in the list of participating charities?
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Big Give’s anti-money laundering and counter-terrorism obligations
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What is restricted vs unrestricted funds?
How do I reset my charity account password?
What payment methods are accepted?
Who are Big Give?
I’m having issues accessing my charity account
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