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  5. Can match funds run out while a donor is making their donation?
  1. Home
  2. Knowledge Base
  3. I'm a charity
  4. Can match funds run out while a donor is making their donation?
  1. Home
  2. Knowledge Base
  3. Campaigns
  4. Live Campaign
  5. Can match funds run out while a donor is making their donation?

Can match funds run out while a donor is making their donation?

We have a ‘reservation system’, which means that if there are match funds available at the point when your donor begins their donation, these funds will be reserved for 30 minutes to give them time to make their donation. There will be clear messaging at every stage of the donation process to notify donors if when their donation will or will not be doubled.

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